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Thread: Installation Problems with Harmony

  1. #1
    Join Date
    May 2009
    Posts
    2

    Default Installation Problems with Harmony

    The Vista computer I use will stop intallation when it gets to Harmony. My boss has another Vista computer that has no problems installing CWS5. I let the installation sit for hours and it never progressed past Harmony. Is there any reason Harmony is causing the installation to stop?

  2. #2
    Join Date
    May 2005
    Location
    Minneapolis, MN
    Posts
    86

    Default

    Here is an option to try- use task manager to end the Harmony subinstaller (NOT the overall CWS5 installer) after the Harmony subinstaller runs for a few minutes. Then the overall installer will continue and finish. You may find harmony was actually installed and there is just an issue ending the harmony subinstaller and CWS5 will run OK.

    If this does not work, use Control Panel to uninstall CWS5, then manually delete the C:\Program Files\Fiery\Applications3 directory, reboot, and try the above process again.

  3. #3
    Join Date
    May 2009
    Posts
    2

    Default Thanks

    That got me past intallation, thanks.

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