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Thread: Fiery Software Manager / CWS 6.3 upgrade

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  1. #1
    Join Date
    Jul 2016
    Posts
    3

    Default Fiery Software Manager / CWS 6.3 upgrade

    Trying to upgrade to CWS v6.3, downloaded Fiery-Software-Manager.exe. When I try to run it I get a connection error message. Can anyone help with this? What is this trying to connect to? I have internet connection. Thanks in advance.

  2. #2
    Join Date
    Jul 2009
    Location
    Amsterdam
    Posts
    963

    Default

    Could you please post a screenshot showing the exact error you are seeing?

  3. #3
    Join Date
    Jul 2016
    Posts
    3

    Default error screen shot

    screen shot
    Attached Images

  4. #4
    Prema_k is offline Senior Fiery Forum Contributor Prema_k is on a distinguished path
    Join Date
    Mar 2013
    Posts
    46

    Default

    Hi,
    Could you please share the log files from %appdata%/Fiery Software Manager folder?

    regards
    Prema_K

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