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Thread: EX180 Windows 10 updates slow everything to a crawl for hours

  1. #1
    Futaura is offline Senior Fiery Forum Contributor Futaura is on a distinguished path
    Join Date
    Feb 2013
    Location
    Norwich, UK
    Posts
    45

    Default EX180 Windows 10 updates slow everything to a crawl for hours

    I am finding that the EX180 becomes unusable whilst windows is downloading, installing or even just checking for updates. Everything lags, the Fiery stops responding and printing keeps pausing, until the updates complete. The problem is that this can continue for several hours until the update completes.

    This is on a new server which we've had for 3 weeks. It has all Fiery patches and updates installed. From looking at the Task Manager, the slowdown is a result of heavy virtual memory usage (disk thrashing), due to the EX180 only having 4Gb RAM. The Windows 10 updates process uses a lot of memory which is a problem as the OS and Fiery software is already using a large proportion of it.

    Is there a solution? I was quite shocked the EX180 only has 4Gb RAM and is inadequate, and I'm guessing 8Gb would resolve the issue?

  2. #2
    Join Date
    Sep 2009
    Location
    Minneapolis, MN
    Posts
    319

    Default

    Hi Futaura,
    I'd like to investigate this with you further. I will sent an email to you at your work account.
    Thank You,
    Craig

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