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Thread: Hot Folder Errors

  1. #1
    Join Date
    Feb 2013
    Posts
    17

    Default Hot Folder Errors

    I have some hot folders with an error icon. I don't know where to find what this error symbol indicates so I can correct it.

  2. #2
    Join Date
    May 2009
    Location
    Minneapolis, MN
    Posts
    341

    Default

    In the Fiery Hot Folders Console, click the Satus & Log icon in the upper right corner and see if that gives any information about the error.

  3. #3
    Join Date
    Feb 2013
    Posts
    17

    Default

    In the event log, nothing shows. All servers are selected. One hot folder with the error will process the job, but it goes into Held without a print, even though the hot folder is set to Print and Hold. You can select it in Held and tell it to print.

  4. #4
    Join Date
    Feb 2013
    Posts
    17

    Default

    Found the problem. When hot folders and impose templates were transferred to new computer the link was lost.

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