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Thread: Cannot Update to 2.4

  1. #1
    Gavin is offline Fiery Forum Expert Contributor Gavin is on a distinguished path
    Join Date
    May 2009
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    Worthing, UK
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    156

    Default Cannot Update to 2.4

    Hi
    I've tried several times to run the JobFlow updater from Fiery Software Manager but the installer get to the point of Stopping Services or Unistalling Services, then quits and shows the Upgrade button again.

    I have tried running in Safe Mode but get the same result.

    Any advice?
    Konica Minolta bizhubpress C1085 - Fiery System FS150 Pro
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    Konica Minolta bizhub Pro C6501 (65C-KM V 3.0) - Fiery System 9
    Xerox DC250 (DC250 V 1.2) - Fiery System 8e Release 2
    Fiery Pro80 65-55C-KM PS Color Server 3.0a eu - CWS 5 (5.7.0.29) on Windows XP SP2

    EFI CWS 6.1 (6.1.0.28) on Dell Studio XPS running Windows 7 Pro
    AMD Athlon II X4 640 3.00GHz 4Gb RAM

  2. #2
    Gavin is offline Fiery Forum Expert Contributor Gavin is on a distinguished path
    Join Date
    May 2009
    Location
    Worthing, UK
    Posts
    156

    Angry

    So the only way I could get this to work was to reinstall the software but, not being given any option to keep files or settings during removal, I have now lost all my workflows! Not impressed!
    Konica Minolta bizhubpress C1085 - Fiery System FS150 Pro
    Fiery IC-308 v2.0 - CWS 5.8.0.39 SP2 on Windows 7 Pro SP1

    Konica Minolta bizhub Pro C6501 (65C-KM V 3.0) - Fiery System 9
    Xerox DC250 (DC250 V 1.2) - Fiery System 8e Release 2
    Fiery Pro80 65-55C-KM PS Color Server 3.0a eu - CWS 5 (5.7.0.29) on Windows XP SP2

    EFI CWS 6.1 (6.1.0.28) on Dell Studio XPS running Windows 7 Pro
    AMD Athlon II X4 640 3.00GHz 4Gb RAM

  3. #3
    Join Date
    Mar 2011
    Location
    Foster City, CA
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    200

    Default

    Gavin, JobFlow automatically makes a backup of your JobFlow environment once a day. You should be able to restore from that backup and have a fully working environment again. Please let us know if we can help further.
    --
    Hans Sep, product manager Fiery JobFlow

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