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Thread: Odd Paper Catalog Issue

  1. #1
    Join Date
    May 2018

    Default Odd Paper Catalog Issue

    Hello All,

    Having an odd issue w/our demo floor Fiery. When printing, we choose our paper catalog entry in properties and print.

    When the job reaches the machine, we are forced to force the job even though the settings match exactly and we are using two way communication.
    If we choose the paper catalog AND the corresponding tray the job print without issue.

    IC-313 (up to date), CW 6.2, KM C6085

    I deleted all catalog entries from both the engine and the Fiery. I then created one entry "11x17 Hammermill 28#" and tested. Same problem... if we just used the catalog the job sticks. If we choose the catalog AND the tray the job spits out fine.

    I've set up plenty of customers using the paper catalog without issue. Am I missing something here?Name:  paper catalog hmmm.JPG
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  2. #2
    Join Date
    May 2018

    Lightbulb Disregard


    Someone (I won't say who...) neglected to set up the auto tray switching properly on the Konica.

    Looks like I get the Dummy Award for the day!! At least I goofed up my own machine and not a customer's!

    Kindly disregard this thread... or use it for a brief chuckle.

    - Jeff Z
    Absent-Minded Fiery Expert

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