I have re installed the hard drive and software up to version 1.1. It still failed to connect, reading..".Unable to detect video boards, make sure video boards are installed". The video display board inside the Fiery checks out, as does the Image Processing Board in the Konica Minolta C6500. The Fiery seems to boot through the cycle and opens by shoeing "waiting to print startup page before going to the video board error message. We also checked the connector cable. any help with this would be greatly appreciated.
Thanks,
Steve