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Thread: Fiery System Software on Xerox EX J75 down - reinstall without original CD's?

  1. #1
    Join Date
    Apr 2018
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    Question Fiery System Software on Xerox EX J75 down - reinstall without original CD's?

    Hi there,

    we've bought an used Xerox Colour J75 with an external Fiery Print Server. Unfortunately, the software crashed, and the service technican wasn't able to install the software again because of the missing original software CD's. I've already spoken to Xerox an EFI but both won't help us in that case. The former owner of the J75 still insists that he never had any CD's for the Fiery.
    The technican now gave us the first CD of the System Software installation but he wasn't able to get the other two.
    So, what are our options now? Is there any possibility to get the missing two CD's of the System Software installation or do we have to buy a whole new license from EFI?

    I would be very glad if someone helped us here.

    Cheers, Bianca

  2. #2
    shmegenke is offline Fiery Forum Expert Contributor shmegenke is on a distinguished path
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    Default

    I should think that your dealer (if they are a Xerox-Authorized dealer) would be able to order the CDs from Xerox.

  3. #3
    DragonLeaves is offline Fiery Forum Expert Contributor DragonLeaves is on a distinguished path
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    Default Getting the thing back on track properly...

    Call your Sales Rep and ask him to ask the service manager why the service tech can't download part number E702S01000 or order the physical equivalent from MAPS (702S01000). This kit contains your install dvd set (part number 702P00998 ).

    Refer the tech to xrxgsn library 13088 and ask him to read the first bulletin in there at the bottom.

    Ensure he installs:
    - the OS
    - patches the IOT to the latest spar patch.
    - change the following NVM’s:
    • 791-025 from 0 to a value of 1 (this enable TKO button)
    • 763-293 from 20 to a value of 25 to allow the booklet maker making books up to 25 sheets.
    • 763-573 from 20 to a value of 25 to allow the booklet maker making books up to 25 sheets

    - Acrobat and PitStop
    - Activate Impose
    - Patches all windows
    - Patches all Fiery patches (rebooting between each)
    - does a usb clone for you at the end (provide a 32 gigs usb key).

    Good luck

    ps: Get a Versant 180.. you won't regret it ;-)
    Last edited by DragonLeaves; 05-02-2018 at 06:01 PM. Reason: more details

  4. #4
    JAvaritt is offline Fiery Certified Professional JAvaritt is on a distinguished path
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    If the hard drive is not dead than you can restore from the recovery partition. You can use the 1st disc from any Windows 7 based Fiery (C75 or J75 will work) and follow the prompts to restore from the recovery partition. I just walked a co-worker through doing this today on a C75 using disc 1 from a J75.

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