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Thread: Fiery Scan to Mailbox abd preview

  1. #1
    Join Date
    Jul 2011
    Posts
    13

    Default Fiery Scan to Mailbox and preview

    We have a Versant 180 that is fully patched up and trying to get an image preview on the Webtools page when we go to the Docs tab. We see all the scans that were delivered but when you click on the link for the file, it gives us "No Preview Available". I've dug through the fiery config and the IOT to see if there's an option to turn on preview but can't find any such thing. Can anyone direct me in the right direction?

    img-215123529-0001.pdf
    Last edited by josefsj; 02-15-2018 at 02:12 PM.

  2. #2
    Ranjitha is offline Fiery Forum Expert Contributor Ranjitha is on a distinguished path
    Join Date
    Jun 2012
    Posts
    122

    Default

    Hi,

    There is no option available/needed to turn on the preview, it should work . Thumbnail preview of the scanned job should be displayed
    It seems to be an issue.

    Thanks,

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