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Thread: Pop up window in Windows 10

  1. #1
    Join Date
    Sep 2016
    Location
    Kansas City, MO
    Posts
    29

    Default Pop up window in Windows 10

    I just received a lap top for my work place so I can take my programs to the printers to work on things like color management. I just installed Creative Profile Suite and tried to use it. The screen window will not allow me to proceed due to hidden elements. Anybody know how to fix or adjust this?
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  2. #2
    Join Date
    Apr 2010
    Location
    Foster City, CA
    Posts
    283

    Default

    Hi Bob, we aren't supporting high-resolution displays (yet). Set your screen resolution to a lower value and you should be able to see the whole window.

    ~Lou

  3. #3
    Join Date
    Sep 2016
    Location
    Kansas City, MO
    Posts
    29

    Thumbs up

    Thank you Lou,
    I tried changing the settings for display resolution and have the same result, until I restarted my computer.


    It has been 2 weeks since I started this post and today I decided to look up the maker and line of PC I have to see what the directions might be that are not in the information that came with the laptop. I am now able to use my laptop as the portable tool in my job that it was intended to be.
    Last edited by ColorMeBob; 02-01-2018 at 02:38 PM.

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