Unable to install -- Persistent "Restart Required" despite restarting

[jakemi11er]

Hello there:

I am trying to install Fiery Command Workstation on a Windows 8 computer. When I attempt to open the downloaded file (Fiery-Software-Manager), it says "Restart Required. You must restart your computer in order to continue." I have restarted multiple times and it does not seem to matter. I receive the same prompt every time.

Please advise -- how can I install CWS?

[oxident]

You could try to remove the related flag in the registry. You may find this link useful...

[jakemi11er]

Do I need to remove both of the files he references? One or the other?

[Prema_k]

Hi,
Could you please delete the following key if it is present?


64-Bit Machine: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\ Windows\CurrentVersion\RunOnce
Key Name: MIReboot


32-Bit machine: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\RunOnce
Key Name: MIReboot


Regards
Prema Kumar
EFI

[jakemi11er]

Thanks Prema -- that did the job!