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Thread: Edit in acrobat not finding acrobat all of a sudden.

  1. #1
    Join Date
    Mar 2013
    Location
    USA, Louisiana
    Posts
    38

    Default Edit in acrobat not finding acrobat all of a sudden.

    Came in today and the "edit in acrobat" isn't working. I can select it in the menu but wheel spins for a bit then nothing happens. I can open acrobat form a file on the desktop but not from within CWS anymore. Anyone have any clues? I've restarted the fiery and PC's.


    Thanks

  2. #2
    Join Date
    Mar 2013
    Location
    USA, Louisiana
    Posts
    38

    Default

    seems to be solved. Not sure how. Went to the windows start menu and launched acrobat from in there. Told me it was setting up acrobat. (it was already working, anyway). once it did that it started working form CWS again...

  3. #3
    Join Date
    May 2015
    Location
    Atlanta, GA
    Posts
    109

    Default

    Hello SeanRyder,

    Might you have recently installed/reinstalled Acrobat? Once installed, Acrobat when launched for the first time will require you to agree to the End User License Agreement (EULA). If you attempt to launch Acrobat from Impose, Compose, or JobMaster before agreeing to the EULA then you may experience the issue you've described. This will be resolved once you launch Acrobat directly and agree to the EULA.

    Best Regards,
    Mark

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