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Thread: CWS6.1 -> Multimonitor ANNOYING bug!

  1. #1
    DragonLeaves is offline Fiery Forum Expert Contributor DragonLeaves is on a distinguished path
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    Angry CWS6.1 -> Multimonitor ANNOYING bug!

    So open up CWS 6.1 (High Sierra) on the external monitor. Open up device center ensure its on the second monitor as well. Close everything. Disconnect the monitor. Reopen everything. There is now no way to access Device Center.

    Please provide a workaround or a fix!!!!

    Thank you guys,

  2. #2
    Join Date
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    Default Window -> Zoom

    Go to the Window menu and select Zoom

  3. #3
    DragonLeaves is offline Fiery Forum Expert Contributor DragonLeaves is on a distinguished path
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    NO Cigar!

    Unfortunately, no such options if you are in any other window than the main Command Workstation window. And those other windows are, of course, modal. Device Center, etc.

  4. #4
    Gavin is offline Fiery Forum Expert Contributor Gavin is on a distinguished path
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    Are you rebooting your Mac after disconnecting the monitor? If not, the OS probably thinks there are still two monitors connected. Probably have to go into Display Settings and tell it there is only one monitor.
    Konica Minolta bizhubpress C1085 - Fiery System FS150 Pro
    Fiery IC-308 v2.0 - CWS 5.8.0.39 SP2 on Windows 7 Pro SP1

    Konica Minolta bizhub Pro C6501 (65C-KM V 3.0) - Fiery System 9
    Xerox DC250 (DC250 V 1.2) - Fiery System 8e Release 2
    Fiery Pro80 65-55C-KM PS Color Server 3.0a eu - CWS 5 (5.7.0.29) on Windows XP SP2

    EFI CWS 6.1 (6.1.0.28) on Dell Studio XPS running Windows 7 Pro
    AMD Athlon II X4 640 3.00GHz 4Gb RAM

  5. #5
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    Here's a workaround
    delete the file "~/Library/Application Support/Fiery CWS/Device Center/DC_GenericDB.json"
    Go to folder ""~/Library/Application Support/Fiery CWS/Device Center"
    Delete file DC_GenericDB.json

    Let us know how it goes...

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