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Thread: Ex-i 80 and orientation problems

  1. #1
    Join Date
    Oct 2011
    Posts
    4

    Default Ex-i 80 and orientation problems

    Hi,

    we're facing a strange problem with our EX-i 80.
    When we print two-sided documents first page comes out perfectly but the following come out rotated 90. This happens when printing from a Windows machine using latest drivers. Are there any patches we can apply to the EX-i server to overcome this problem? This happens with any software. Once a technician applied a patch to fix this issue but we had to install again the entire software so the fix has gone and we cannot reach the technician again.

    Thank you

    Regards

  2. #2
    Join Date
    Jul 2009
    Location
    Rochester, NY
    Posts
    31

    Default RE: Ex-i 80 and orientation problems

    Hi kaika313,
    We previously fixed a problem with this description on this product and included the fix in the Service Pack 1 patch.

    Follow this link to locate and download the patch:
    https://liveupdate.efi.com/WebUpdate...94EF532874.PPD

    Or, if you are in the Asia-Pacific-Oceania region, follow this link:
    https://liveupdate.efi.com/WebUpdate...79EF703516.PPD

    Make sure to review the notes for each patch for pre-requisites and follow the patch order.


    Best regards,
    Chad

  3. #3
    Join Date
    Oct 2011
    Posts
    4

    Default Ex-i 80 and orientation problems

    Quote Originally Posted by Chad_P View Post
    Hi kaika313,
    We previously fixed a problem with this description on this product and included the fix in the Service Pack 1 patch.

    Follow this link to locate and download the patch:
    https://liveupdate.efi.com/WebUpdate...94EF532874.PPD

    Or, if you are in the Asia-Pacific-Oceania region, follow this link:
    https://liveupdate.efi.com/WebUpdate...79EF703516.PPD

    Make sure to review the notes for each patch for pre-requisites and follow the patch order.


    Best regards,
    Chad
    Hi Chad,

    thank you so much, we installed the SP1 after the required patch and it solved our problem.

    Thank you

    Regards

    Karina

  4. #4
    DragonLeaves is offline Fiery Forum Expert Contributor DragonLeaves is on a distinguished path
    Join Date
    Aug 2014
    Posts
    79

    Default Patch often!

    Hey there,

    I'm one of the users that got this sparred with technical support.
    Tell you're V80 to auto update at night!

    Best regards,

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