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Thread: Cannot install FIT101693880 due to 404...

  1. #1
    oxident is offline Fiery Forum Expert Contributor oxident is on a distinguished path
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    Default Cannot install FIT101693880 due to 404...

    Hi!

    I've recently discovered that an update for our IC-308 is available to address print range bugs for VDP jobs. Unfortunately, the download link to FIT101693880 returns a 404 error page.
    The faulty address is https://liveupdate.efi.com/grad/17458/FIT101693880.exe

    I suspect, the link is misspelled, isn't it?
    IC-306 v3.01 FS100 Pro / KM C6000, IC-308 v2.1 FS150 Pro / KM C71hc / SD-513, IC-414 / KM C754
    CWS 5.8 SP2, Windows 10 x64

  2. #2
    adam1991 is offline Fiery Forum Expert Contributor adam1991 has proven very helpful adam1991 has proven very helpful adam1991 has proven very helpful adam1991 has proven very helpful adam1991 has proven very helpful
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    What does the link say for other updates? Can you mimic that with this update number?

    Does your liveupdate web page also show updates ...4204 and ...3162?

  3. #3
    adam1991 is offline Fiery Forum Expert Contributor adam1991 has proven very helpful adam1991 has proven very helpful adam1991 has proven very helpful adam1991 has proven very helpful adam1991 has proven very helpful
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    Sent you a PM.
    Last edited by adam1991; 10-09-2017 at 09:21 AM.

  4. #4
    oxident is offline Fiery Forum Expert Contributor oxident is on a distinguished path
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    Wink

    Thanks for the PM!

    No, I couldnt mimic the URL from other updates ... It looks to me like an internal hash or index.
    Not sure about the other new updates you've mentioned, will check this tomorrow but I would really like to try out the ticker update (for which FIT101693880 is mandatory).
    IC-306 v3.01 FS100 Pro / KM C6000, IC-308 v2.1 FS150 Pro / KM C71hc / SD-513, IC-414 / KM C754
    CWS 5.8 SP2, Windows 10 x64

  5. #5
    oxident is offline Fiery Forum Expert Contributor oxident is on a distinguished path
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    Quote Originally Posted by adam1991 View Post
    Does your liveupdate web page also show updates ...4204 and ...3162?
    No, those updates are not listed on the liveupdate web page for my machine. Strange...
    IC-306 v3.01 FS100 Pro / KM C6000, IC-308 v2.1 FS150 Pro / KM C71hc / SD-513, IC-414 / KM C754
    CWS 5.8 SP2, Windows 10 x64

  6. #6
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    Default Cannot install FIT101693880 due to 404...

    Experiencing the same issues on IC-308 - cannot install FIT101693880 due to 404 error
    Mary T

  7. #7
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    Default

    I see the same.
    Have asked Product Updates/System Updates server admin to look into this.

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