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Thread: CWS6 -> Mac Sierra -> DO NOT INSTALL!!!

  1. 07-12-2017 02:25 PM #1
    DragonLeaves
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    Thumbs down CWS6 -> Mac Sierra -> DO NOT INSTALL!!!

    The process PrinterMonApp slows the entire mac(MacBook Pro 2013, quad core i7, 16gig ram, 512 SSD) to a crawl.
    Uninstall CWS6 and everything related to it, reboot, and its fine.
    This should have been flagged in Q/A.

    ps: Please bring back the option to click on the thumbnail of a processed job and see a window where we can zoom in the raster! Right now a tiny jpg is not that helpful.

    Disapointed.
    Last edited by DragonLeaves; 07-12-2017 at 02:27 PM. Reason: precision
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  2. 07-14-2017 08:30 AM #2
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    Greta_C
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    Hi Dragonleaves,

    We are not seeing this issue where it slows down the mac.
    Would you be open to a webex with our engineers?

    Also you can still open the larger preview of processed jobs (and zoom in) by right clicking and selecting Preview. Or you can hit CTRL+Shift+V to open it even faster.

    G.
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  3. 07-14-2017 11:48 AM #3
    josefsj
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    I haven't seen any performance changes after installing CWS 6 either.
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  4. 07-17-2017 08:29 AM #4
    DragonLeaves
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    Default Will Reinstall and see first

    Hi Greta,

    I will reinstall and see how it goes.
    Thank you for the offer to help.
    I'll let you know.

    thanks,
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