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Thread: Acrobat XI Activation

  1. #1
    Join Date
    Aug 2012
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    Default Acrobat XI Activation

    We have an IC-308 (KM) with Graphic Arts package and Job Master. Because of network security I cannot access internet to activate Acrobat XI. I would do the offline activation; however Adobe requires a serial number to process request. Are there any workarounds?

  2. #2
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    Default

    Had the exact same thing with several Fiery DFE on Xerox Boxes - you cannot register with an Adobe ID because you don't have the Acrobat Serial ( plus I don't think it would work if you did have it ) - you will need to raise a software case with KM for onward escalation to EFI - they then give you an offline activation patch - I believe they are unique to the RIP ? I don't think you get a "one size fits all" - certainly it has to go through a formal escalation - we had to do this for several Fiery's in Military Installations - all of which had to have a separate escalation. You get thirty days grace before it expires.
    Last edited by thistlegorm; 06-15-2017 at 08:15 AM.
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  3. #3
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    Aug 2012
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    Default

    Thank You. Appreciate the response.

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