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Thread: RIP Error

  1. #1
    edwardthompson is offline Fiery Forum Expert Contributor edwardthompson is on a distinguished path
    Join Date
    Aug 2011
    Posts
    115

    Default RIP Error

    Hi

    We print the same job every month

    However, now the files fail to rip and we receive the following error below: -

    PDF rip failure job 1
    ACRBridge ERROR: - 21, Error occurred during olace page object preparation
    ACR ERROR:1, Font substitution and font emulation are disabled for unavailable reference font: HelveticaRounded-Bold,encoding: Identity - H Line 1034

    Device Ricoh C9100
    Rip EFI E83

  2. #2
    Join Date
    Apr 2009
    Location
    Amsterdam, NL
    Posts
    104

    Default

    Hi edwardthompson,

    Is this a file you keep archived on the Fiery (or external storage) and then reprint?
    Do you still have the original file? Get the same error if you import and rip the original?

    Could you PM me the PDF?

    Thanks,
    Rune

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