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Thread: error message " Output tray does not support selected finishing (DFA Finisher) "

  1. #1
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    Default error message " Output tray does not support selected finishing (DFA Finisher) "

    Have a Xerox D110 with a tape Binder. when sending job through fiery I get error message "Output tray does not support selected finishing (DFA Finisher) " job runs fine when sent directly to Green controller on printer or in copy mode using document handler. will not work through print driver or from command workstation. I have updated drivers and command workstation from 5.4 to 5.8. I applied all Fiery and windows updates. Any ideas?
    Thanks

  2. #2
    adam1991 is offline Fiery Forum Expert Contributor adam1991 has proven very helpful adam1991 has proven very helpful adam1991 has proven very helpful adam1991 has proven very helpful adam1991 has proven very helpful
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    call Xerox service, they own this problem and are the only ones who can help you.

  3. #3
    K.scottcanada is offline Senior Fiery Forum Contributor K.scottcanada is on a distinguished path
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    Is there an option to select the tape binder? What is the software version of the D110? It sounds to me like the Fiery doesn't like how you have it configured.

  4. #4
    thistlegorm is offline Fiery Forum Expert Contributor thistlegorm has achieved rock star status thistlegorm has achieved rock star status thistlegorm has achieved rock star status thistlegorm has achieved rock star status thistlegorm has achieved rock star status thistlegorm has achieved rock star status thistlegorm has achieved rock star status thistlegorm has achieved rock star status thistlegorm has achieved rock star status thistlegorm has achieved rock star status thistlegorm has achieved rock star status
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    Hi Paul,

    Don't know whether below helps ?

    I don't think this is Fiery Issue - but is on the D110 Itself - when I have seen this it is because the DFA Profiles in Tools don't have the top 3 Profiles loaded ?

    The DFA Finisher Profile on the D125 IOT doesn't not have a profile created in position one as listed below

    1. <Available>
    2. XTB No Tabs
    3. <Available>

    Should look like this or similar:

    1. XTB No Tabs
    2. XTB Tabs
    3. XTB Heavyweight Tabs

    Screenshot of DFA Profiles:



    Also I am assuming the Fiery Print Driver is correctly configured ?

    So yours will look similar to this hopefully:

    Name:  Capture15.PNG
Views: 1750
Size:  65.4 KB

    So that when you select DFA in the Driver for a Tape Bind Job:

    Name:  capture16.PNG
Views: 1774
Size:  47.9 KB

    When you select your profile1 it will then correspond to the Profile1 on the IOT - in the above example XTB No Tabs.

    This was on a D136 with Fiery - but it should be the same on yours - just something to check..
    Last edited by thistlegorm; 03-15-2017 at 03:28 PM. Reason: added screenshot
    Remember you are what you eat ! I'm a twix..

  5. #5
    K.scottcanada is offline Senior Fiery Forum Contributor K.scottcanada is on a distinguished path
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    I found this, hope it helps.

    EFI DFE Limitations
    A set of DFA finisher profiles need to be included in the system finisher DFA profiles list after the needed finishing unit DFA profiles in order for its job recovery to work properly.
    Tray 8 of the D Finisher does not accept 12"x18" paper.
    All finishers downstream of the Standard Production Finisher will need to be set up at the finisher and cannot be set up using the print driver OS.
    Transparences should not be fed out of Trays 1, 2, 3, and 4.

  6. #6
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    Red face

    Paul... Xerox has their own forum.. if you look at that I bet you could find an answer!
    -Jessica Davenport

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