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Thread: Navigator and Fiery data retention

  1. #1
    Join Date
    Nov 2016
    Posts
    1

    Default Navigator and Fiery data retention

    Hello,

    We have setup the Fiery Navigator client on a dedicated server and added both our Fiery rip stations to it. We can see data from 11/16 up to today, but everything before that is blank. I have looked in Command Workstation and we have print logs going back to early 2015.

    Is there a reason why navigator only shows data from 11/16 to current? Is there only a set amount of data retained in Navigator, e.g. last 95 days?

    Thanks!

  2. #2
    Join Date
    Jul 2010
    Location
    Atlanta, GA
    Posts
    85

    Default Navigator and Fiery data retention

    Hello,
    Navigator should collect the data from the Fiery job logs. We will probably need to troubleshoot by looking at the log files from the system. I will email you privately to let you know what we need to troubleshoot the issue. Once we know what caused the issue we can reply back to this thread.

    Thanks,
    Navigator Support

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