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Thread: "Create new profile" is missing

  1. #1
    Join Date
    Mar 2015
    Posts
    11

    Thumbs down "Create new profile" is missing

    SOMEBODY???????????????????????


    EDIT: Is it possible that nobody knows about this...?

    We have new media and I need to do profile for that. When I try to do that, there is no "Create new profile". What should I do?
    Fiery System 10
    CWS 5.8.0.39 SP2
    Color Profiler Suite 3.1.2.01

    Name:  Problem.jpg
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    Last edited by pVeli; 11-22-2016 at 06:46 AM.

  2. #2
    Join Date
    May 2013
    Location
    Peterborough UK
    Posts
    29

    Default

    We have had the exact same problem, apparently it is one of the CWS updates breaks compatibility with FCPS v3, just had a software analyst from Xerox remotely administer our fiery, remove CWS and reinstall and older version (v5.3xxx) we can now create profiles again.
    Xerox Versant 3100 | Fiery EP3100 | CWS 6.1.0.28 | FCPS 4.9.0.21

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