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Thread: JobFlow odd errors

  1. #1
    Join Date
    Jul 2016
    Posts
    1

    Default JobFlow odd errors

    We're using JobFlow for running a custom preflight for 50-100 PDFs everyday at 2:15pm, and need to have all the files out at 3pm. When everything is working this hasn't been an issue as we're only verifying a code on the first page of the PDF. Originally, every few weeks we'd start having PDFs "fail" at either Convert or Output, but the file would still proceed to the next stage. The only way to end this was to reboot the virtual machine JobFlow is on, and manually push through a Windows update that had become stuck which caused the processor utilization to ramp up to 100%.
    Now we're getting (twice now in the last two weeks) PDFs hanging while processing and no other files able to go through until we do a restart which, while different, may or may not be unrelated.

  2. #2
    Join Date
    Mar 2011
    Location
    Foster City, CA
    Posts
    202

    Default

    Thanks for the feedback Peter. Please contact me at hans [dot] sep [at] efi [dot] com so we can have engineering have a look. Thanks
    --
    Hans Sep, Product Manager Fiery JobFlow

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