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Thread: Drivers Not Installing on Sierra

  1. #1
    Join Date
    Dec 2012
    Posts
    17

    Default Drivers Not Installing on Sierra

    Has anyone tried to install any Fiery drivers on a Mac running Sierra? I am trying to currently and the driver I have from the Fiery site comes up with a generic 'install failed' message while the driver from the Konica Minolta site instantly says "wrong operating system" and they have nothing available 10.12 than I can find.

    Any help or a workaround would be appreciated.

  2. #2
    Join Date
    May 2009
    Location
    Minneapolis, MN
    Posts
    729

    Default

    Which Fiery controller do you have?
    What system software version is it running?
    What is the printer model connected to Fiery?
    What version MacOS was running before you updated to Sierra?
    Is Mac running English language, or another?

  3. #3
    Join Date
    Dec 2012
    Posts
    17

    Default

    Thanks for the reply.

    IC-415 v1.0_SP1
    FS100
    Konica Minolta C1070
    El Capitan 10.10
    English

  4. #4
    Join Date
    May 2009
    Location
    Minneapolis, MN
    Posts
    729

    Default

    El Capitan = 10.11
    Yosemite = 10.10

    Which OS did you upgrade from?

    If you downloaded from EFI site IC-415 v1.0 driver, it does not support 10.11 or 10.12

    V1.0 has since been superseded by v2.0, and now v2.1

    My recommendation would be:
    1.) Have your KM dealer upgrade to currently supported v2.1
    2.) From EFI driver download site, download IC-415 v2.1 driver.
    3.) you will notice driver comes with driver uninstaller. Use it to delete existing (if any) printer AND driver...
    4.) Then, install v2.1 10.11 compat driver you downloaded

  5. #5
    Join Date
    Dec 2012
    Posts
    17

    Default

    Apologies, 10.11.

    Thanks for the info.

  6. #6
    Join Date
    Dec 2012
    Posts
    17

    Default

    Followup: I was able to use 2.1 drivers in order to use the printer in the meantime before we had Fiery updated.

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