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Thread: Some problem with convert module

  1. #1
    MikkoS is offline Senior Fiery Forum Contributor MikkoS is on a distinguished path
    Join Date
    Jul 2016
    Posts
    40

    Default Some problem with convert module

    Hi!

    Convert module suddenly stopped workin.
    As I drag and drop pdf to my workflow it stucks to "jobs in process". And if I click the job open to see the workflow I have this icon after convert module indicating that convert module is running at the moment.
    I logged out and in again causing the jobflow to change it's behavior a little. Now the job goes to "jobs queued" section and I don't have any options to do anything with it.

    What can I do?
    I just opened web2print service today that is using jobflow as it's workflow solution and orders start to flow in tomorrow. I need to get it up and running again,

  2. #2
    Join Date
    Mar 2011
    Location
    Foster City, CA
    Posts
    202

    Default

    Good morning Mikko. How are the PDFs submitted to JobFlow from your W2P solution? It might be an issue with the fact the job is being held by another app/service.
    --
    Hans

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