+ Reply to Thread
Results 1 to 4 of 4

Thread: Fiery Go on Android

  1. #1
    Join Date
    Jul 2009
    Location
    Nottingham, UK
    Posts
    30

    Default Fiery Go on Android

    Hi All, I have a Fiery Passport that works with the other app's and I can log into the passport web pages, and have reset my password successfully, but when I try to use it to log into Go I get an Invalid Login Credentials, and the offer to reset password. When I do this and try to log in again to the Go App I get the same error again!?

  2. #2
    Join Date
    Jun 2015
    Posts
    113

    Default

    Hi rodheaton,

    The passport login system is confusing at times.

    One thing I usually have problems with is my username. When it asks for your username/email, but sure it ends with "@passport.efi.com"

    To test that you have the correct credentials, try going to https://passport.efi.com/ and Sign-In.

    Let me know how that goes.

  3. #3
    bencr is offline Senior Fiery Forum Contributor bencr is on a distinguished path
    Join Date
    Feb 2016
    Posts
    58

    Default

    I can log in online no problems, also reset password online, also no problems.

  4. #4
    Join Date
    Jun 2015
    Posts
    113

    Default

    Thank you for verifying, bencr.

    I am having our engineers review this issue and update everyone as I have more information,. Sorry about the inconvenience!

+ Reply to Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts