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Thread: PDF RIP Failure - "ACR" Error Messge

  1. #1
    Join Date
    Apr 2016
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    2

    Default PDF RIP Failure - "ACR" Error Messge

    Dear Forum,

    All PDF file s exported from Prinergy server v7 will be sent to Hot Folder with job presets fold and booklet staple are experiencing missing pages and failing with "PDF rip failure - ACR error: 19, Error removing file"

    There was a thought it was related to APPE path, however if is using CPSI path the issue will not happen.

    Any idea what is ACR all about? Any links I can have on this?

    Thank you and appreciated any thoughts on this one.

    Cheers.

  2. #2
    Join Date
    Apr 2009
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    Sydney, AU
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    24

    Default

    Chris

    kindly provide model of Fiery to assist the forum contributors in researching this issue

    Pete

  3. #3
    Join Date
    Apr 2016
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    2

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    My apology Peter....

    It is on Fiery EX-80 v1.2 for Versant 80.

    Thank you.

  4. #4
    Join Date
    Mar 2018
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    1

    Default

    Sorry for reactivating this thread, but I have exactly the same issues with Prinergy PDFs on a fully patched EX-80 (FS-150 Pro).
    Any ideas?

  5. #5
    shmegenke is offline Fiery Forum Expert Contributor shmegenke is on a distinguished path
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    East Coast
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    Quote Originally Posted by cschlegel View Post
    Sorry for reactivating this thread, but I have exactly the same issues with Prinergy PDFs on a fully patched EX-80 (FS-150 Pro).
    Any ideas?
    Sounds like this could be due to the job exceeding resources available to APPE.

    Probably a good idea to open a ticket with Xerox.

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