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Thread: Can't Access Configuration

  1. #1
    Join Date
    Apr 2013
    Posts
    25

    Default Can't Access Configuration

    Print System 11 connected to Kyocera TASKalfa 5550ci.

    We moved our office and have been having this issue ever since we moved even though we have the same ISP and schema.

    Machine displays "An error has occurred with an application: print system"
    If I select Application - Print System (11) - Machine displays
    "Printing System Error 2000" - (No logon or configuration tools are available)


    Webpage displays OK but when I click "Launch Configure"...

    Chrome: Blank Page at http://192.168.1.161/wt2parser.cgi?cfgsetup_en
    Firefox: Application Error "Found unsigned entry in resource: http://192.168.1.161/configureLogin.jar"
    iexplore: Application Error "Found unsigned entry in resource: http://192.168.1.161/configureLogin.jar"

    Updated Java on 2/22/16 to Java 8 Update 73 as per recommendations, still see same issue.
    Pop-up blocker / AdBlock are disabled

    Any ideas or suggestions of other ways I can reconfigure the Fiery?

    Thanks in advance.


    A bit more:
    ping 192.168.1.161
    Pinging 192.168.1.161 with 32 bytes of data:
    Reply from 192.168.1.161: bytes=32 time<1ms TTL=64
    Reply from 192.168.1.161: bytes=32 time<1ms TTL=64
    Reply from 192.168.1.161: bytes=32 time<1ms TTL=64
    Reply from 192.168.1.161: bytes=32 time<1ms TTL=64

    nslookup 192.168.1.161
    Server: UnKnown
    Address: 192.168.1.250

    *** UnKnown can't find 192.168.1.161: Non-existent domain

  2. #2
    Join Date
    Apr 2013
    Posts
    25

    Cool RESOLVED: IPv6 somehow was shut off

    This issue has been resolved by turning on IPv6 at the machine

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