We are using a JDF Hotfolder to process print jobs being submitted by a custom application. At times, jobs stop being processed into Command Workstation. When that occurs, I find there is a MimeEncoder.exe process running on the server that appears to be holding things up.

If I kill that process, subsequently submitted jobs will then start to process through. If I drop off the same JDF file that was associated with the hung MimeEncoder.exe process again, it will process without issues. This seems to indicate that the JDF ticket and the referenced file to be printed are not the cause of the issue.

We are running Hot Folder 3, Version 3.7.0.13

Thanks in advance for any suggestions.