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Thread: Fiery Print Driver - Windows 10 zoom/scaling display issues

  1. #1
    Join Date
    Aug 2015
    Posts
    5

    Default Fiery Print Driver - Windows 10 zoom/scaling display issues

    Have any of you seen the fiery driver on a Windows 8/10 pc with high resolution displays when using the zoom feature? Many other applications scale fine, however the fiery driver is having issues. Thoughts?
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  2. #2
    Join Date
    Nov 2016
    Posts
    3

    Default

    I've having this issue too. Did you find a fix?

    Many thanks,

    Chris Cork

  3. #3
    Join Date
    Nov 2016
    Posts
    3

    Default same

    I've having this issue too. Did you find a fix?

    Many thanks,

    Chris Cork

  4. #4
    Steve0 is offline Fiery Forum Expert Contributor Steve0 is on a distinguished path
    Join Date
    Aug 2009
    Posts
    224

    Default

    Yes, I have that happening on my 2014 MacBook Pro retina display when running Windows 10 in BootCamp. I consulted my local EFI SDM and TSS, but no good answer. Now, when I know I need to use CWS or a Fiery print driver, I boot into MacOS, but not Windows 10.

  5. #5
    Join Date
    Nov 2016
    Posts
    3

    Default

    It's still useable for me, but it would be nice for it to display correctly seeing that Windows 10 has been out quite a while now.

  6. #6
    Join Date
    Jun 2015
    Posts
    111

    Default

    It seems that this issue has to do with the window not expanding to reveal the zoomed content. Our engineers have advised that the driver window is limited so that even if the content is zoomed, the window doesn't expand to fit the content. We have also asked Microsoft about this a while ago and did not receive a resolution.

    We will try to engage Microsoft again on our side and update if we have new information.

  7. #7
    Join Date
    Jul 2009
    Location
    Denver, CO
    Posts
    42

    Default I'm not sure I am on board with that answer

    Based on other drivers, I don't think the driver window size restriction is a Windows issue. Compare the Fiery driver window with a Xerox driver window on the same Win 10 PC. I also included the monitor settings. The fiery drivers and CWS have always had scaling and other UI issues (mouse scrolling anyone?) What we want is a properly scaling driver window. Monitor resolutions are only getting higher, with 4K resolutions starting to show up in design departments.
    Name:  Monitor settings.jpg
Views: 1914
Size:  67.6 KBName:  Xerox driver.jpg
Views: 1909
Size:  110.7 KBName:  Fiery driver.jpg
Views: 1920
Size:  87.7 KB
    Brian Miller
    Lewan and Assoc.
    http://www.lewan.com

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