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Thread: EFI Passport account is locked

  1. #1
    Join Date
    Oct 2015
    Posts
    2

    Default EFI Passport account is locked

    How and/ or who do I contact to get this account unlocked.

  2. #2
    Join Date
    Oct 2015
    Posts
    2

    Angry EFI Passport, EFI Passport, EFI Passport!!!

    What do I have to do to get my account unlocked!!!! Account is CSRAlert@usherwood.com

  3. #3
    Join Date
    Oct 2014
    Posts
    32

    Default resetting your passport account

    Hi markweigelt,


    I have sent a request to unlock your account. If you encounter this problem again, please send your passport ID and contact information to passport@efi.com.


    Best regards,


    Andy


  4. #4
    Join Date
    Dec 2015
    Posts
    1

    Default same issue

    I have this same problem, says the account has been locked.
    I tried to set up another account and it says that one is locked as well.
    The message says to contact the administrator, who is the administrator?

    Account name is mbecker@passport.efi.com.


    Update 2:30pm 1/6/16: I tried twice to send my information to "passport@efi.com" and both times it bounced back, stating it was not a valid email.

    Update 2:35pm 1/7/16: I tried for a third time to set up an account and I was able to log in with out any issues. Problem solved.
    Last edited by mbecker; 01-07-2016 at 12:47 PM. Reason: Issue Resolved

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