Customer uses VDP to create tickets in a very simple way (one master and a pdf with the variable info). it prints 20 tickets in a 12x18 sheet. the tickets are step and repeat to cover the sheet using impose.
During design all tickets are shown correctly. If i process and hold it, on the preview the first ticket is missing. Then again, we checked on the impose window and everything shows correctly.
System is up to date. I'm using a Xerox Versant 2100 with an EX-P Server.

we dont know why this happens. Any help will be greatly appreciate it