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Thread: Remotre Scan Question

  1. #1
    Join Date
    Mar 2014
    Posts
    11

    Default Remotre Scan Question

    Hi:
    When using remote scan 6 I access my Doc 250 bustled fiery I get the option to Change mailbox.
    When I use this to access my Imagepass-M2 on my caon 8500 I get an option to access mailbox or scan
    BUT
    When I access my Doc 260-804912 the mailbox option is greyed out thus not allowing me to choose a mailbox.
    Please help some-one
    Rufus
    Clonedm
    Attached Images

  2. #2
    Ranjitha is offline Fiery Forum Expert Contributor Ranjitha is on a distinguished path
    Join Date
    Jun 2012
    Posts
    122

    Default

    Hi,

    Can you try removing the server from the list and adding it again. And try exiting FRS and relaunch it again and then connect to a server and check

    And please check the server is fully updated.(System update).


    Thanks,
    Ranjitha.

  3. #3
    Join Date
    Mar 2014
    Posts
    11

    Default

    Thank you; let me try that
    Rufus
    Clonedm

  4. #4
    Join Date
    Mar 2014
    Posts
    11

    Default

    Hi:
    being a novice, can I ask:
    removing the server from the list = = how?
    and
    what is the FRS
    Sorry and thanx for te help in advance
    Rufus
    Clone dm

  5. #5
    Ranjitha is offline Fiery Forum Expert Contributor Ranjitha is on a distinguished path
    Join Date
    Jun 2012
    Posts
    122

    Default

    Hi,

    You can remove the server from the list by selecting "Choose Fiery" and then select the server and select Remove("-").(see the attached screenshot)

    FRS-Fiery Remote scan

    You can Exit FRS by going to system tray and select FRS TrayIcon and selct "Exit"(see attached screenshot1)

    Thanks,
    Ranjitha.
    Attached Images    

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