Hi, as of a few months ago I have not been able to enter into the properties window when I right click on a job in the "Held" section, or any section for that matter and then scroll to properties. Every time I have tried this I have gotten this following error:

"Fatal Error!

PPD or PDD was missing!"


I have already tired rolling the software back to Command Workstation v5.3, still the same results.
My set up is as follows,
  • Windows 7 64bit
  • Command Workstation v5.3 &5.7
  • DC 12 Printer
  • Fiery x12 v1.1 SP1

This is a recent problem, and I am well aware of the fact that the printer and server is no longer supported. Does, or has anyone ever had this problem and been able to sort it out??