Customer has CWS 5.7.029a Installed on MAC 10.8.5. LAC Code for Impose & Acrobat X Professional loaded - connects to Fiery ok & majority of functionality works fine.

Ask the CWS to Preview or Impose document - you get "Cannot Download From Server " message ?

Connected to EX1000, EXP2100 & EX136 -

CWS uninstalled with Fiery Delete Tool & reinstalled from scratch - other two MACs on 10.9 have no issue..? anyone seen this behaviour..?