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Thread: Where is Media Usage pulled from?

  1. #1
    Join Date
    Jul 2013

    Default Where is Media Usage pulled from?

    Ever day we have a substantial number of Unknown media data collected.

    Is the Media Usage pulled from the paper catalog info or from somewhere else?

    How does Media Usage handle jobs without a paper catalog assigned to it?

    What it looks like is if I add the total number of sheets from all files that used multiple trays that will equal the Unknown media.

    Does that sound correct?
    Last edited by KurtFaes; 03-23-2015 at 05:31 AM.

  2. #2
    Join Date
    Oct 2014


    The media usage for the job is pulled from the Fiery job log. If Fiery paper catalog media is not selected, it will appear as Unknown. If you are using the paper catalog and see Unknown in the job log or Dashboard, we will have an engineer look into the specific job attributes on your system.

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