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Thread: Problem installing Fiery driver on Mac OS 10.10

  1. #1
    labanmatte is offline Senior Fiery Forum Contributor labanmatte is on a distinguished path
    Join Date
    Mar 2010

    Unhappy Problem installing Fiery driver on Mac OS 10.10


    I have a customer that have some problems installing the xerox C60 Fiery driver for the EX-I ripp.
    It works on some computers with mac ox 10.10 but not all computers.

    I got this messages when i try to install and i dont know what todo ? please help me.
    Name:  Ska¦êrmavbild 2015-02-06 kl. 17.16.17.png
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    Name:  Ska¦êrmavbild 2015-02-06 kl. 17.16.12.png
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  2. #2
    Join Date
    Mar 2015

    Default Same problem

    We have 20 Macs here of various ages but all running Mac OS 10.10.2. We have the same Xerox machine as the previous post: C60 Fiery driver for the EX-I. With some machines, the latest driver installed works fine. Others it does not (4). Of the 4 I have two issues:
    1. Install app crashes
    2. Install app works but when adding the printer via System Pref > Printer & Scanner > IP, the fiery features are not recognized.

    I have disabled "allow apps downloaded from," and done a reinstall of the OS. These have not helped.

    Any other ideas are appreciated.

  3. #3
    Join Date
    Mar 2015

    Default Change Mac OS language


    Had the same problem but maybe this can also work for you.

    Change the language from MAC OS to english , reboot and install the driver again.
    Once the driver is installed you can change the language again.

    Kind regards

  4. #4
    Join Date
    Mar 2015

    Default Already in English

    Great idea but our Mac OS Settings are already in English.

  5. #5
    Join Date
    Mar 2015

    Default Actually you are right, this worked!

    My apologies. I had the language setting as "Canadian" English. When I switched it to just "English" it worked. Thanks!

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