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Thread: Imposition Crash

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  1. #1
    Join Date
    Dec 2014
    Posts
    5

    Default Imposition Crash

    Hi

    I have a customer with a Xerox 770 and a Xerox 560. The 770 is running system 10 (Windows 7) and the 550 is running system 9 Rel2 (XP) Fiery server.

    I have a problem whereby the system 9 server attached to the 550 crashes as soon as a .dbp is processed which has been imposed on the System 10 server on the 770 and transferred.

    The 550 Fiery was reloaded from scratch as part of the install and is fully patched and is the 770. Both servers are running the same version of Fiery Extended Apps (CWS version 5.6.0.42) and both have the sameversion of Adobe Acrobat Pro (9.1.0)

    If the same imposition settings are used on the 560 and the job is transferred to the 770, the System 10 server process the file without fault.

    Not all imposition settings cause the crash. Sending the same file with no imposition or as a .dbp file with no impose settings causes no issue. Also, a flattened pdf seems to work.

    Is this a compatibility issue between the 2 versions of server software, or is there some other reason for it?

    Thanks

  2. #2
    Join Date
    May 2009
    Location
    Minneapolis, MN
    Posts
    343

    Default

    Your System 10 Fiery may support some features that are not available in your System 9 Fiery. You could send the unimposed job to the System 9 Fiery and then impose or, as you mentioned, save as a flattened PDF on your System 10 Fiery and send to the System 9 Fiery.

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