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Thread: Fiery Vue crashes when importing some PDF's

  1. #11
    Join Date
    Oct 2015
    Posts
    28

    Default Vue Crashes

    Thank you

  2. #12
    Join Date
    Oct 2015
    Posts
    28

    Default Fiery Vue crashes

    Updated to vers 1.4.9 and same files still crash
    is this the update discussed in this thread or is there another in the pipeline?

  3. #13
    Join Date
    Oct 2015
    Posts
    28

    Default Vue Crashes

    now on version 1.4.A and it still crashes!

  4. #14
    Join Date
    May 2009
    Location
    Minneapolis, MN
    Posts
    404

    Default

    Hi Cedric,

    We are actively looking into this issue. However, due to an unexpected complexity of the issue, itís taking more time for us to resolve it.

    We really apologize the inconvenience and the lack of the communication. We will let you know once we know the firm date of the update (and the version) that will resolve the issue.

    Best regards,
    Bruce

  5. #15
    Join Date
    Oct 2015
    Posts
    28

    Default Fiery Vue crashes

    Do we have any idea of a timescale or maybe a work around for this?


    Quote Originally Posted by Bruce_W View Post
    Hi Cedric,

    We are actively looking into this issue. However, due to an unexpected complexity of the issue, itís taking more time for us to resolve it.

    We really apologize the inconvenience and the lack of the communication. We will let you know once we know the firm date of the update (and the version) that will resolve the issue.

    Best regards,
    Bruce

  6. #16
    Join Date
    Apr 2016
    Posts
    1

    Question Solution?

    We were having the same issue, Fiery VUE would crash opening pdf files.

    We tried changing the Rendering Mode.

    We had success once we changed the Rendering mode from auto to DirectX.

  7. #17
    Join Date
    Oct 2015
    Posts
    28

    Default Fiery Vue crashes

    thanks for your post we have already tried that setting and it still crashes the application

  8. #18
    Join Date
    Oct 2015
    Posts
    28

    Default

    Any news on this?

  9. #19
    Join Date
    Oct 2015
    Posts
    28

    Default

    tumbleweed

  10. #20
    Join Date
    Oct 2015
    Posts
    28

    Default Vue crashes

    I have upgraded to the very latest shiny new version 15 and it still crashes on the pdfs.

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