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Thread: Fiery Ticker error 408 when it "kicks in"

  1. #1
    Join Date
    Oct 2014
    Location
    Stockholm
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    2

    Default Fiery Ticker error 408 when it "kicks in"

    Hi all,
    Fiery Ticker is activated to kick in after 2 min of inactivity but when it is supposed to open I get the error message: " Your System is not configured or is not allowed to support this application. Error 408."
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    The Fiery Ticker "post it" works if you manually start the application. any idea? Command Workstation 5.6
    E-41 controller, Win XP, problem with the Fiery Ticker.
    Michael Cypriansen
    2nd Line Support
    MDS Software / MFP / Production Printing
    Ricoh Sweden, Solna, Sweden
    michael.cypriansen@ricoh.se
    www.ricoh.se/support

  2. #2
    pmhapp is offline Senior Fiery Forum Contributor pmhapp is on a distinguished path
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    Dec 2012
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    51

    Default

    What Fiery System version?

  3. #3
    Join Date
    Oct 2014
    Location
    Stockholm
    Posts
    2

    Default

    Hi,
    it's system 9 R2, so it should be supported.
    I have checked the languge settings in XP, making sure it's set to Englis (no Swedish), all patches and updates applied, I reinstalled the all the user software (CWS, Fiery Ticker, Fiery SFW mangager etc...).
    Thanks / Michael
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    Michael Cypriansen
    2nd Line Support
    MDS Software / MFP / Production Printing
    Ricoh Sweden, Solna, Sweden
    michael.cypriansen@ricoh.se
    www.ricoh.se/support

  4. #4
    oxident is offline Fiery Forum Expert Contributor oxident is on a distinguished path
    Join Date
    Aug 2009
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    678

    Default

    The Fiery ticker relies on the internal webserver (Apache and, especially for the Ticker app, the Agali package).

    Have you checked if it's working (can you open the Fiery's webpage on the machine itself)?
    IC-306 v3.01 FS100 Pro / KM C6000, IC-308 v2.1 FS150 Pro / KM C71hc / SD-513, IC-414 / KM C754
    CWS 5.8 SP2, Windows 10 x64

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