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Thread: Can't access fierydashboard

  1. #1
    Join Date
    Feb 2012
    Posts
    2

    Default Can't access fierydashboard

    Hi!
    I have a problem with accesing fierydashboard. After I have logged into my account I only get a blue pulsating icon and nothing else happens.
    There is nothing I can click on.

    I have tried from different browsers and different computers both mac and pc with same result.

  2. #2
    borgwarrior is offline Senior Fiery Forum Contributor borgwarrior is on a distinguished path
    Join Date
    Feb 2012
    Posts
    40

    Default

    Same here.

  3. #3
    Join Date
    Mar 2011
    Location
    Foster City, CA
    Posts
    190

    Default

    Hi AMUlfNorrkTryck and Borgwarrior, sorry to hear you can't log in to Fiery Dashboard. Can you please send your EFI Passport login names (that would the [insertyourname]@passport.efi.com) to andy dot brint at efi dot com so that we can look in to this? Thanks!
    --
    Hans

  4. #4
    Join Date
    Sep 2014
    Posts
    1

    Default

    Hello,

    Deeply regret the inconvenience.

    Can you both share with me the use name with me @ mahadevev.malyala@efi.com?

    We will investigate on the issue and revert back as soon as we have details?

    Regards,
    Mahadev

  5. #5
    borgwarrior is offline Senior Fiery Forum Contributor borgwarrior is on a distinguished path
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    Feb 2012
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    Default

    have sent the email to andy dot.. and Mahadev's address, Mahadevs bounced off though.

  6. #6
    Join Date
    Feb 2012
    Posts
    2

    Default

    I have also mailed Andy my login information last week.

  7. #7
    borgwarrior is offline Senior Fiery Forum Contributor borgwarrior is on a distinguished path
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    Feb 2012
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    40

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    any updates on this case?

    Zoltan

  8. #8
    Join Date
    Dec 2012
    Posts
    5

    Default

    Same here, nothing happens.

  9. #9
    Join Date
    Oct 2014
    Posts
    32

    Default

    Hi,


    Thank you for providing access to your system so our developers could debug this issue. Please continue to use the English version until we can provide the fix for your localization. Thanks,


    Andy

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