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Thread: CWS crashes when trying to import color profile

  1. #1
    Join Date
    Aug 2014
    Posts
    1

    Default CWS crashes when trying to import color profile

    I'm a Command Work Station novice, maybe intermediate, user. We received an output profile from our magazine printer and would like to import it in to CWS for use when outputting layouts.
    When I follow the process to edit the settings and select import profile, I can navigate to the profile in question, but after selecting it, CWS crashes.
    I was able to export profiles from CWS to my desktop, but no importing.

    Working on Mac Pro Tower - OS 10.6.8

    Thanks for any suggestions.

  2. #2
    Join Date
    Jul 2009
    Location
    Amsterdam
    Posts
    945

    Default Perhaps the profile is corrupt?

    Can you open the profile with other tools? Such as with the Mac color sync utility (in your utilities folder)?

    You said you were able to export profiles from CWS to your desktop - can you then try importing these same profiles? Does it work?

    I would recommend you zip up the troublesome profile, and post in this thread, then we can take a look inside.

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