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Thread: Unable to delete a 3.7gig file in the Hold tab

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  1. #1
    Join Date
    Jul 2013
    Posts
    20

    Default Unable to delete a 3.7gig file in the Hold tab

    After importing a 3.7 gig .ps file by mistake in cws the file is stuck or can not be deleted. It remains in the Hold tab. Any suggestions on how to remove the file? Highlighting and using the delete button or the delete key does nothing. Right clicking or trying to get to properties has no effect either.
    Any suggestions are appreciated.

    Thank you.

  2. #2
    Join Date
    Apr 2009
    Location
    Amsterdam, NL
    Posts
    167

    Default

    Using CWS5, select the Server menu/Clear Server, then select the queue where you need to remove this ghost job, and click Ok. Be aware that all other jobs in the queue will also be deleted, unless you archive them.

    l-

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