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Thread: Job could not be printed

  1. #1
    Phobos01 is offline Senior Fiery Forum Contributor Phobos01 is on a distinguished path
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    Default Job could not be printed

    I am getting an error when printing to a Xerox C75 integrated Fiery. "the job could not be printed. the job does not contain a valid username". There is no accounting turned on. The error appears in the printed queue highlighted in red. If you right click and hit print it will release and print out. I reloaded the driver and checked the port settings but no love. Any ideas?

  2. #2
    Join Date
    Jul 2009
    Location
    Amsterdam
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    770

    Default Check the configure tool

    In Command Workstation, select Configure from the Server menu.

    Under Users and Groups (top left menu), ensure 'Allow users to print without authentication' is checked. If it's not, check it, then click reboot.

    Let us know how it goes.

    Name:  Users print without authentication.jpg
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  3. #3
    Phobos01 is offline Senior Fiery Forum Contributor Phobos01 is on a distinguished path
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    Default

    Print without authentication is checked. Rebooted. Still will not print. I'm considering a reload.

  4. #4
    Phobos01 is offline Senior Fiery Forum Contributor Phobos01 is on a distinguished path
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    Default

    Reloaded and checked the box for print without auth. Working now. Thanks

  5. #5
    Join Date
    Mar 2014
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    36

    Default

    is system reload the only way to fix this?
    Ren Sukhram
    Creative Director | Senior Color/Production Specialist | EFI Fiery Certified Expert
    “Creativity is contagious, pass it on” – Albert Einstein

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