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Thread: Fiery Vue Corrupting Files

  1. #1
    Join Date
    Jul 2009
    Location
    Nottingham, UK
    Posts
    30

    Default Fiery Vue Corrupting Files

    Hi All, We have a lot of errors with Fiery Vue where pages and fonts are corrupted when printing. Some images print in reverse when a colour page is selected to print in B&W. Fonts corrupt and do not print correctly and pages, usually the second or third in a job will be pixelated. If the files are sent directly to the Fiery from the applications, they print perfectly, But when Fiery Vue is used they do not. We have upgraded Vue to v1.3.8 and it still has issues when printing to the engines which are Ricoh Pro C901+ and Fiery E42 controller.

  2. #2
    Join Date
    May 2009
    Location
    Minneapolis, MN
    Posts
    404

    Default

    Hi Rod,

    Would you be able to provide us with any sample or problem documents?

    Thank you,
    Bruce

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