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Thread: Silent Installation of CW 5.4.1

  1. #1
    Join Date
    Jul 2013
    Posts
    2

    Default Silent Installation of CW 5.4.1

    I have been trying to setup a silent/unattended installation of Fiery Command Workstation 5.4.1. I extracted the setup files from the FieryApplicationPackage401.exe file.

    When I manually run Fiery User Software Installer\setup.exe, the application is properly installed.

    I reverted my virtual system and ran setup.exe -r to create the Installshield response file. I copied the setup.iss file and placed it alongside the setup.exe.

    I reverted my system again and executed th following command:
    setup.exe -S -f1".\setup.iss" -f2"%TEMP%\Fiery541.log"

    The installation hangs on the dialog box which prompts for the Destination Folder and Language.

    I repeated the process to create the setup.iss file, but this time when prompted for the Destination Folder, I browsed and manually entered the folder name for installing the application.

    This installation continued to hang on the Destination Folder / Language dialog box. Once I clicked on Next, the installation continued without requiring interaction. I tried using -r and /r, -R and /R to create the setup.iss file as well as -s and -S, and /s and /S to apply the setup.iss file.

    I tried this with the new 5.5 version and had the same problem.

    When I reviewed the setup.iss file, I noticed that there was not a entry that corresponded to the language selected from that dialog box. I repeated the process of created the setup.iss file and chose a language other than English. This however did not cause a repsonse to be entered in the setup.iss file.

    Any ideas?

    Here is a opy of the setup.iss file that was generated when manually entering the Destination Folder name:

    [InstallShield Silent]
    Version=v7.00
    File=Response File
    [File Transfer]
    OverwrittenReadOnly=NoToAll
    [{79B3B34A-5828-4BDD-9716-2002C0596C71}-DlgOrder]
    Dlg0={79B3B34A-5828-4BDD-9716-2002C0596C71}-SdWelcome-0
    Count=8
    Dlg1={79B3B34A-5828-4BDD-9716-2002C0596C71}-SdLicense2Rtf-0
    Dlg2={79B3B34A-5828-4BDD-9716-2002C0596C71}-SelectDir-0
    Dlg3={79B3B34A-5828-4BDD-9716-2002C0596C71}-SdComponentDialog2-0
    Dlg4={79B3B34A-5828-4BDD-9716-2002C0596C71}-SdSelectFolder-0
    Dlg5={79B3B34A-5828-4BDD-9716-2002C0596C71}-AskYesNo-0
    Dlg6={79B3B34A-5828-4BDD-9716-2002C0596C71}-SdShowInfoList-0
    Dlg7={79B3B34A-5828-4BDD-9716-2002C0596C71}-SdFinishReboot-0
    [{79B3B34A-5828-4BDD-9716-2002C0596C71}-SdWelcome-0]
    Result=1
    [{79B3B34A-5828-4BDD-9716-2002C0596C71}-SdLicense2Rtf-0]
    Result=1
    [{79B3B34A-5828-4BDD-9716-2002C0596C71}-SelectDir-0]
    Result=1
    szDir=C:\Program Files (x86)\Fiery
    [{79B3B34A-5828-4BDD-9716-2002C0596C71}-SdComponentDialog2-0]
    Component-type=string
    Component-count=4
    Component-0=Fiery Command WorkStation
    Component-1=Fiery Remote Scan
    Component-2=Fiery Hot Folders
    Component-3=Fiery Bridge
    Result=1
    [{79B3B34A-5828-4BDD-9716-2002C0596C71}-SdSelectFolder-0]
    szFolder=Fiery
    Result=1
    [{79B3B34A-5828-4BDD-9716-2002C0596C71}-AskYesNo-0]
    Result=0
    [{79B3B34A-5828-4BDD-9716-2002C0596C71}-SdShowInfoList-0]
    Result=1
    [Application]
    Name=Fiery User Software
    Version=5.0
    Company=Electronics For Imaging
    Lang=0409
    [{79B3B34A-5828-4BDD-9716-2002C0596C71}-SdFinishReboot-0]
    Result=1
    BootOption=0

    Thanks.
    Last edited by sgunchar; 07-09-2013 at 08:03 AM. Reason: additional information

  2. #2
    Join Date
    Mar 2014
    Posts
    3

    Default Same result

    Quote Originally Posted by sgunchar View Post
    I have been trying to setup a silent/unattended installation of Fiery Command Workstation 5.4.1. I extracted the setup files from the FieryApplicationPackage401.exe file.

    When I manually run Fiery User Software Installer\setup.exe, the application is properly installed.

    I reverted my virtual system and ran setup.exe -r to create the Installshield response file. I copied the setup.iss file and placed it alongside the setup.exe.

    I reverted my system again and executed th following command:
    setup.exe -S -f1".\setup.iss" -f2"%TEMP%\Fiery541.log"

    The installation hangs on the dialog box which prompts for the Destination Folder and Language.

    I repeated the process to create the setup.iss file, but this time when prompted for the Destination Folder, I browsed and manually entered the folder name for installing the application.

    This installation continued to hang on the Destination Folder / Language dialog box. Once I clicked on Next, the installation continued without requiring interaction. I tried using -r and /r, -R and /R to create the setup.iss file as well as -s and -S, and /s and /S to apply the setup.iss file.

    I tried this with the new 5.5 version and had the same problem.

    When I reviewed the setup.iss file, I noticed that there was not a entry that corresponded to the language selected from that dialog box. I repeated the process of created the setup.iss file and chose a language other than English. This however did not cause a repsonse to be entered in the setup.iss file.

    Any ideas?

    Here is a opy of the setup.iss file that was generated when manually entering the Destination Folder name:

    [InstallShield Silent]
    Version=v7.00
    File=Response File
    [File Transfer]
    OverwrittenReadOnly=NoToAll
    [{79B3B34A-5828-4BDD-9716-2002C0596C71}-DlgOrder]
    Dlg0={79B3B34A-5828-4BDD-9716-2002C0596C71}-SdWelcome-0
    Count=8
    Dlg1={79B3B34A-5828-4BDD-9716-2002C0596C71}-SdLicense2Rtf-0
    Dlg2={79B3B34A-5828-4BDD-9716-2002C0596C71}-SelectDir-0
    Dlg3={79B3B34A-5828-4BDD-9716-2002C0596C71}-SdComponentDialog2-0
    Dlg4={79B3B34A-5828-4BDD-9716-2002C0596C71}-SdSelectFolder-0
    Dlg5={79B3B34A-5828-4BDD-9716-2002C0596C71}-AskYesNo-0
    Dlg6={79B3B34A-5828-4BDD-9716-2002C0596C71}-SdShowInfoList-0
    Dlg7={79B3B34A-5828-4BDD-9716-2002C0596C71}-SdFinishReboot-0
    [{79B3B34A-5828-4BDD-9716-2002C0596C71}-SdWelcome-0]
    Result=1
    [{79B3B34A-5828-4BDD-9716-2002C0596C71}-SdLicense2Rtf-0]
    Result=1
    [{79B3B34A-5828-4BDD-9716-2002C0596C71}-SelectDir-0]
    Result=1
    szDir=C:\Program Files (x86)\Fiery
    [{79B3B34A-5828-4BDD-9716-2002C0596C71}-SdComponentDialog2-0]
    Component-type=string
    Component-count=4
    Component-0=Fiery Command WorkStation
    Component-1=Fiery Remote Scan
    Component-2=Fiery Hot Folders
    Component-3=Fiery Bridge
    Result=1
    [{79B3B34A-5828-4BDD-9716-2002C0596C71}-SdSelectFolder-0]
    szFolder=Fiery
    Result=1
    [{79B3B34A-5828-4BDD-9716-2002C0596C71}-AskYesNo-0]
    Result=0
    [{79B3B34A-5828-4BDD-9716-2002C0596C71}-SdShowInfoList-0]
    Result=1
    [Application]
    Name=Fiery User Software
    Version=5.0
    Company=Electronics For Imaging
    Lang=0409
    [{79B3B34A-5828-4BDD-9716-2002C0596C71}-SdFinishReboot-0]
    Result=1
    BootOption=0

    Thanks.

    Same results here, did you ever found a solution for this problem?

  3. #3
    Join Date
    Jul 2013
    Posts
    2

    Default My Solution

    I ended up wrapping the silent install in a vbscript. I waited for the "Fiery User Software" window to be displayed, then used the SendKeys command to automatically hit enter and complete the installation. This however requires that the deployment be made while a user is logged in.

  4. #4
    Join Date
    Mar 2014
    Posts
    3

    Default

    Quote Originally Posted by sgunchar View Post
    I ended up wrapping the silent install in a vbscript. I waited for the "Fiery User Software" window to be displayed, then used the SendKeys command to automatically hit enter and complete the installation. This however requires that the deployment be made while a user is logged in.
    Can you please share this VB script? Thanx in advance!

  5. #5
    Join Date
    Apr 2014
    Posts
    3

    Exclamation

    I have the very same problem. I'm using version 5.5, but the setup.iss I created with the '-r' switch looks exactly like the one posted here earlier and when I deploy the software silently using this setup.iss it's stuck at the dialog box that asks for installation directory and default language. After clicking next here, the installation goes on and eventually finishes successfully.

    I need the silent installation because I was asked by a customer to create a software package for software distribution. Without a proper silent installation method that will be impossible.

    Searching for a solution I found this thread (lacking a real solution) and called EFI to ask about help with the issue. They said that this forum is monitored by EFI engineers and I would get my answers here...

    Ok, EFI engineers, your turn! Please look into this!
    Last edited by meass; 04-03-2014 at 05:45 AM.

  6. #6
    Join Date
    Apr 2014
    Posts
    3

    Unhappy

    Hello? Anybody home?

  7. #7
    Join Date
    Apr 2009
    Location
    Amsterdam, NL
    Posts
    167

    Default

    Hello, it's reported internally under defect FIT211866, we'll come back to you with a reponse.

    l-

  8. #8
    Join Date
    Mar 2014
    Posts
    3

    Default

    I've already fixed this myself using AutoIT. Here's the script:

    Sleep(20000)
    WinActivate("Fiery User Software")
    ControlClick("Fiery User Software","","[CLASS:Button; INSTANCE:1]")

  9. #9
    Prema_k is offline Senior Fiery Forum Contributor Prema_k is on a distinguished path
    Join Date
    Mar 2013
    Posts
    45

    Default Silent installation support

    Hi,
    Our installers support silent installation. Please send me a mail to prema.kumar@efi.com. I will send the instructions.

    Regards
    Prema Kumar

  10. #10
    Join Date
    Apr 2014
    Posts
    3

    Default

    I haven't heard from you yet. I sent you a private message with my email address, just in case it got lost...

    Please send the instructions.

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