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Thread: Failed to validate certificate - The application will not be executed

  1. #1
    Join Date
    Jun 2013
    Posts
    2

    Default Failed to validate certificate - The application will not be executed

    Hi there - I'm running
    Windows 7, Java 7.25, Fiery Command WorkStation 5.4.1.25 with a Xerox DocuColor 250

    I get the following error message when I try and log into WebTools to pick up a scan:

    Failed to validate certificate
    The application will not be executed

    Is this a Java issue or something else? Any suggestions would be greatly appreciated.

    Many thanks in advance
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    Last edited by kookiecookie; 06-21-2013 at 07:24 AM.

  2. #2
    Join Date
    Sep 2009
    Location
    Minneapolis, MN
    Posts
    263

    Default

    Yes, you should uninstall Java 7, and install Java 6.x. Just do a Google search for downloading Java 6
    Thanks, Craig

  3. #3
    Join Date
    Jun 2013
    Posts
    2

    Cool many thanks

    Quote Originally Posted by Craig M View Post
    Yes, you should uninstall Java 7, and install Java 6.x. Just do a Google search for downloading Java 6
    Thanks, Craig
    many thanks - all fixed

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