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Thread: GX400 + Canin IRC5250

  1. #1
    Join Date
    Oct 2009
    Posts
    16

    Default GX400 + Canin IRC5250

    Hello

    I installed 2 months ago 3 Canon IRAC5250 with GX400.

    Users are printing from MacOSX Snow Leopard
    A strange bug appears on each print to any of the tree machine from any user.

    Each time they send a print from InDesign in A3 format, a A4 blank page is coming out.
    and this is the main way of printing (90%)

    Consequense :
    1 the earth is not happy
    2 the customer is not happy
    3 the bucket of the customer is ... etc ... etc ...

    I check the update notes, the Canon FAT and nothing is speaking about this strange fact. And no answer from Canon ...

    Any idea wher to search ?

    Many thanks

    E.T.
    Last edited by E.T.; 05-02-2013 at 11:34 PM.

  2. #2
    Join Date
    Oct 2009
    Posts
    16

    Default

    Hello

    I forgot to say

    MacOS 10.5.8 and 10.6.7
    Indesign CS3 5.0.4

    thx

    E.T.

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