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Thread: Harmony Installer Errors

  1. #1
    Join Date
    Sep 2012
    Posts
    9

    Default Installing Harmony Errors "stops CWS install"

    I have downladed and ran multiple versions of CWS all the way up to 5.4.1 with issues. I am trying to get the orginal CWS 5.2 to install from xerox.com and i am getting Harmony installer errors. This has happened on 5.3 as well.

    Is their a program or a way to revert harmony upgrades? Maybe something to totally eliminate it off the pc? I have seached high and low for any files regarding harmony in the name, but i am stil getting the errors.


    Please seeName:  Untitled.jpg
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    Last edited by Eric.Reusser; 03-12-2013 at 11:35 AM.

  2. #2
    Join Date
    Jul 2009
    Location
    Amsterdam
    Posts
    963

    Default Have you tried uninstalling all the Fiery apps?

    I'm sorry to state the somewhat obvious but have you tried uninstalling all Fiery applications from this PC? And Fiery drivers?

    They all use Harmony to communicate to the Fiery, so even one app remaining may result in errors like this.

    Normally the Master Installer looks after this, but something must have failed for this error to occur.

  3. #3
    Join Date
    Sep 2012
    Posts
    9

    Default

    yes i uninstalled multiple versions. I have even used CCleaner and other cleaning apps to get EFI off the pc.

  4. #4
    Join Date
    Jul 2009
    Location
    Amsterdam
    Posts
    963

    Default We'll be in contact

    One of our engineers will be contacting you shortly to provide assistance...

  5. #5
    Join Date
    Jul 2009
    Posts
    2

    Exclamation Fiery Software Manager Error (Harmony)

    I am having the same error, I was sent here by Glen Rogers
    Name:  Harmony Error.jpg
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  6. #6
    Join Date
    Jul 2009
    Posts
    2

    Exclamation CWS error

    it also had an error while installing CWS

    Name:  Harmony Error2.jpg
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