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Thread: Booklets won't fold/staple - X700 with EX server

  1. #1
    splourde is offline Fiery Certified Professional splourde is on a distinguished path
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    Default Booklets won't fold/staple - X700 with EX server

    Customer could previously print booklets and fold/staple then trim. Pages now come out on stacker tray imposed. Fiery software was recently reloaded so wondering if a patch was missed. Have gone through with customer to make sure everything is set up and selected properly. Checked configuration in printer properties for installed options and communication is working properly with Fiery.

    Booklet is 13 pages max on 24# bond with heavier weight cover - same thing they've done many times previously. SP10 v1.5 is loaded. Light Production C Finisher, Square Fold Trimmer and Tray 6 Oversize. To throw a wrinkle into the works: customer can print multi-page file with half-fold selected and document will fold each page separately instead of nested.

  2. #2
    Doyle is offline Fiery Forum Expert Contributor Doyle is on a distinguished path
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    "13 pages"

    Do you mean 13 sheets?

    If so, you can only do booklets over 10 sheets with a setting of uncoated 81-90 gsm or thinner.

  3. #3
    splourde is offline Fiery Certified Professional splourde is on a distinguished path
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    Default

    Hi, thanks. Yes, I did mean 13 sheets and they're using the light production finisher. We had a service tech go back out and reload the software. There was also a patch availaible on our GSN portal that resolved the issue.

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