We just installed a new unit and the Eye One that came with the Fiery is newly designed, but is apparently still an Eye One. I'm not sure if the issue I'm having is related to the new densitometer design or 5.4.

When calibrating the Fiery I choose '34 sorted patches'. After measuring the first strip (cyan) the box on screen turns red and gives me a 'wrong strip' error. I have done this a million times, so I know I am scanning the correct strip.

I even tried to then scan the magenta and it gives me the checkmark that it scanned succesfully, even though it is looking for cyan. After this no matter which strip I scan I get the 'wrong strip' error. Any ideas?